Appeal Conditions
Candidates may request a formal review under two circumstances:
1) Appeal to Examination Questions; and
2) Appeal to Process and Procedure (issues such as delay entry to the examination system, computer glitch during the examination or unclear instruction for the examination)
Appeal Process
Please note that appeal should be applied within 10 calendar days upon receipt of the provisional examination result.
To facilitate the handling of appeal cases in an effective manner, candidates are required to submit this Appeal Application Form. Candidates must provide the keywords with question number or clear and concise description of the process and procedure support the appeal.
Candidate shall send the completed Appeal Application Form and a cheque made payable to “BEAM Society Limited” to the following address:
Re: Examination Appeal
Attn: Corporate Communications & Education Division
Rm 105 – 108, 1/F Jockey Club Environmental Building
77 Tat Chee Avenue
Kowloon Tong
Hong Kong
A non-refundable administration fee of HK$500 will be charged per appeal application.
HK$500 per item (process/ procedure or questions challenged) will be charged on top of the administration fee.
If the appeal is successful, the appeal will be refunded by item(s) (each HK$500).
An acknowledgement email will be issued to the candidate within 5 calendar days from the day the form and cheque are received.
BSL will review the case, and issue a reply email to the candidate within 1 calendar month.