Appeal to the process, procedure and questions of the examination are accepted.
Some examples of "Appeal to Process and Procedure” are the delay in allowing candidate enter the examination centre, computer glitch, unclear instructions for the examination, etc. Candidates must provide clear and concise description of the issue or the question number under the appeal.
An administrative fee of HK$500 will be charged per process / procedure.
For appeals on examination questions, the charge would be HK$500 per question, apart from the administrative fee of HK$500. Candidates must provide the keyword of the question to support the appeal.
If the appeal is successful, the fee shall be refunded to applicant.
Appeal Process
To facilitate our handling of your appeal in an effective manner, you are required to submit the Appeal Application Form
HERE with the cheque payable to "BEAM Society Limited” and send to the following address:
1/F Jockey Club Environmental Building
77 Tat Chee Avenue
Kowloon Tong
Hong Kong
Please note that appeal should be applied within 10 business days upon receiving the provisional examination result. An acknowledgement email will be issued to the Appeal Applicant within 3 business days from the day the form and cheque are received. BSL will review the case and a reply will be issued to the Appeal applicant within 20 business days.